Public Relations

Overview

The Public Relations Department of the National Iranian Oil Refining and Distribution Company (NIORDC) serves as the principal communication link between the Company and the public. It is responsible for communicating the Company's policies, programs and achievements, promoting transparency, and fostering constructive, two-way engagement with the public.

Given the broad scope of NIORDC's responsibilities and its extensive network of subsidiary companies operating across engineering and construction, refining, pipeline transportation, storage, and petroleum product distribution, the role of Public Relations extends well beyond corporate communications. It is entrusted with coordinating and integrating communication activities across the Company and its subsidiaries, communicating the achievements and strategic initiatives of this national organization, and strengthening effective engagement with the media, government institutions, and the public.

Through the effective use of modern communication and digital media platforms, the Department promotes public awareness of NIORDC's activities, development projects, services, and achievements while highlighting the Company's vital role in ensuring the sustainable refining, transportation, storage, and distribution of petroleum products throughout the country. By monitoring public opinion and conveying citizens' views, feedback, and expectations to the Company's management, the Department also contributes to the continuous improvement of services, strengthens public confidence, and reinforces the Company's role as a trusted national energy organization.

Mission

The mission of the Public Relations Department is to establish transparent, effective, and two-way communication between NIORDC and the public through the timely and accurate dissemination of information, enhancement of public awareness, communication of the Company's policies and strategic initiatives, promotion of internal communications and organizational culture, and safeguarding the Company's institutional reputation. Through constructive engagement with the media and relevant public institutions, the Department supports the achievement of NIORDC's strategic objectives and its mission of serving the nation.

Key Responsibilities

- Plan, direct, and coordinate the communication and information dissemination activities of the Company and its subsidiary companies;

- Communicate the Company's policies, programs, development projects, and achievements;

- Manage media relations and facilitate the timely, accurate, and reliable dissemination of information;

- Monitor and analyze public opinion and communicate public views, feedback, and expectations to the Company's management;

- Strengthen internal communications and promote organizational culture and human capital development;

- Plan and implement the Company's cultural, social responsibility, and public engagement initiatives;

- Manage and protect the Company's corporate identity, visual identity, brand, and institutional reputation;

- Develop, publish, and manage media and digital content in accordance with the Company's communication policies.